The five core dimensions that enrich jobs, according to the Job Characteristics Model (JCM), are:
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- Skill Variety: This dimension refers to the range of skills and abilities required to perform tasks within a job. Jobs that offer a variety of tasks requiring different skills tend to be more enriching because they provide opportunities for employees to utilize and develop their abilities.
- Task Identity: Task identity refers to the extent to which a job involves completing a whole, identifiable piece of work from beginning to end. Jobs with high task identity allow employees to see the tangible results of their efforts, which can enhance their sense of accomplishment and motivation.
- Task Significance: Task significance refers to the impact of the job on the lives or well-being of others, both within and outside the organization. Jobs with high task significance provide employees with a sense of purpose and meaning, as they can see how their work contributes to the greater good or serves important societal needs.
- Autonomy: Autonomy refers to the degree of independence and discretion employees have in planning and carrying out their work. Jobs with high levels of autonomy give employees more control over how they perform their tasks, which can increase their sense of responsibility, creativity, and job satisfaction.
- Feedback: Feedback refers to the extent to which employees receive clear, specific information about the effectiveness of their performance. Jobs that provide frequent and timely feedback allow employees to monitor their progress, identify areas for improvement, and experience a sense of achievement when they receive positive feedback.
These dimensions interact to influence the psychological states of employees, which in turn affect outcomes such as job satisfaction, motivation, and performance. By designing jobs that incorporate these core dimensions, organizations can create more fulfilling and engaging work experiences for their employees.